Getting started in under 15 minutes
Create your account, choose your care tier, and set up your first patient profile with role-aware access.
Read full guideHelp Center
Search step-by-step guidance for onboarding, family invitations, medication tracking, sync behavior, and tier-specific workflows. Results update as you type.
Search the knowledge base
Getting started: tiers, roles, tabs, and invitations
A complete reference covering each account tier, each role's permissions, what's on every tab, and exactly how to invite others based on your tier and role.
Read full guideManaging family roles and invitations
Learn how family admins invite caregivers, assign permissions, and manage pending invitations safely.
Read full guideSmart rescheduling for standing medications
Learn what smart rescheduling does, how the app picks the next suitable time, and what happens when quiet hours are involved.
Read full guideMedication schedules, logs, and reminders
Build medication plans, document administrations, and verify timeline accuracy during handoffs.
Read full guideAppointments
Schedule, track, and document provider visits with complete follow-up notes.
Read full guideTasks
Assign care tasks, track progress, and close handoffs with clear completion records.
Read full guideShifts
Manage shift schedules, handoffs, and coverage changes with clear documentation.
Read full guideEHR documentation
Document care events with objective language and export-ready records.
Read full guideInsurance plans
Add, update, and maintain patient insurance plans for current payer reference.
Read full guideExportable reports overview
See which reports can be exported, what data appears on each report, and how export is initiated from Home tab Reports workspace.
Read full guideMeals and nutrition tracking
Track intake, hydration, and meal-related observations for better care decisions.
Read full guideReminders and notifications
Configure reminders and alerts so critical care events are not missed.
Read full guideAchievements and points
Use points and achievement trends to reinforce consistent care habits.
Read full guideHealth analytics
Review trend data to support faster, better-informed care decisions.
Read full guideJournal and messages
Capture timeline-ready care notes and coordinate next steps with your team.
Read full guideBackup and restore
Create reliable backups and restore safely to protect care continuity.
Read full guideIn-app navigation reference
See exact tab labels and route paths used by all detailed walkthroughs.
Open detailed walkthroughApplication structure and tab overview
Get a high-level map of the app and what each primary tab is designed to do.
Read full guideDetailed onboarding and invitations
Step-by-step admin invite flow with exact onboarding route references.
Open detailed walkthroughDetailed care workflows
Granular click-by-click flows for tasks, appointments, shifts, and reminders.
Open detailed walkthroughDetailed health workflows
Granular paths for medications, nutrition, insurance, EHR, and analytics.
Open detailed walkthroughDetailed health analytics calculations
How analytics metrics are calculated, normalized, and interpreted for care decisions.
Open detailed walkthroughDetailed journal and messages workflows
Exact sequence for timeline documentation and message-thread handoffs.
Open detailed walkthroughDetailed Tier 3 EVV and verification
Precise verification flow with EVV start, active, end, and review routes.
Open detailed walkthroughTier 3 proof of care (EVV)
Where EVV is located and how to complete geolocation and signature verification for proof of care.
Read full guideDetailed dashboard, achievements, and notifications
Step-by-step review flow for home dashboard actions and alerts.
Open detailed walkthroughDetailed backup and restore workflow
Detailed backup and recovery sequence with post-restore validation checks.
Open detailed walkthroughDetailed export reports mapping
Field-by-field mapping of export reports, generation behavior, and the single Dashboard workflow used for export.
Open detailed walkthroughHow offline capture and encrypted sync works
Understand local-first entry, encrypted outbox replay, and what happens when a device reconnects.
Read full guideTier 3: Multi-Patient Record of Care
Support multiple patients with record-of-care workflows and optional geo-location and patient verification.
Read full guideData ownership and approved-device controls
See how care records remain controlled by your care team and synced only to approved devices.
Read full guideSecurity and two-key encryption strategy
Understand how the two-key model protects data, including algorithm types and encryption strength.
Read full guide