Caregiver Dashboard Help Center

Insurance plans

Manage patient insurance plan details so care teams can reference current payer information during coordination and handoff.

Plan management workflow

  1. Add an insurance plan with payer and member details for the selected patient.
  2. Set the primary plan when multiple plans exist.
  3. Update plan details when policy or coverage information changes.
  4. Remove inactive plans to keep patient records current.

Example

Primary plan updated to current payer and member ID after renewal; previous plan kept as secondary for historical reference.

Exporting claim-support reports

After completing visit documentation, use the Reports workspace on the Home tab to generate and export the current report summary output for claim-support communication.

Open Exportable reports guide