Caregiver Dashboard Help Center

Detailed journal and messages workflows

Use these steps to keep communication and documentation synchronized across shifts.

Path reference

  • Journal/Messages route: /(tabs)/messages
  • Tab label in app: Journal

Journal-first documentation flow

  1. Open Journal tab.
  2. Create entry with timestamp and objective details.
  3. Add follow-up action when applicable.
  4. Save and confirm entry appears in timeline.

Message coordination flow

  1. Open Journal tab and enter message thread view.
  2. Send concise handoff message: what happened, what changed, what is next.
  3. Confirm message delivery before leaving screen.
  4. If message includes a care event, ensure matching journal entry exists.