Caregiver Dashboard Help Center

Achievements and points

Achievements and points help reinforce high-quality habits like timely logs, complete notes, and consistent handoffs.

How points are earned

  1. Complete scheduled tasks and medication logs on time.
  2. Add complete documentation with meaningful notes when needed.
  3. Close handoff items before shift end.
  4. Maintain streaks for daily care consistency.

How points are calculated

  1. Points are category-based when saving an achievement:
    • Milestone: 50
    • Therapy: 40
    • Wellness: 30
    • Personal: 25
    • Social: 20
  2. The selected category value is saved with the achievement.
  3. Patient points are the sum for the selected person.
  4. Family points are the sum across people in the active family context.

How to use achievements

  • Highlight team strengths during weekly reviews.
  • Identify areas where reminders or workflows need adjustment.
  • Celebrate progress without sacrificing documentation quality.

Example

A caregiver completes all morning medication logs and task follow-ups for five days in a row, earning a consistency badge and improved weekly completion score.