Backup and restore

Protect care records by creating reliable backups and testing restore steps before an emergency.

Backup and restore flow: select an encrypted backup file and re-enter credentials to recover data safely.

Backup workflow

Create a backup before major account, device, or workflow changes.
Label backups with date/time and device name for easier recovery.
Confirm backup completion status before closing the app.
Keep a regular backup cadence for active care accounts.

Restore workflow

Select the correct backup snapshot for the patient or family context.
Restore on the intended device and keep the app open until completion.
Validate critical data after restore: medications, tasks, appointments, and recent notes.
Run a sync check so all approved devices converge to the same state.

Example

A caregiver replaces a damaged phone, restores the latest backup, verifies medication schedules and task history, then confirms all updates sync to the family admin device.