Caregiver Dashboard Help Center

Detailed backup and restore workflow

Follow these steps for consistent backup protection and predictable restore results.

Backup steps

  1. Open Home tab and launch backup controls.
  2. Create backup and wait for completion confirmation.
  3. Keep app open until backup state shows complete.
  4. Record backup date/time for future restore validation.

Restore steps

  1. Open restore controls on the target device.
  2. Select correct snapshot for family/patient context.
  3. Start restore and keep app open through completion.
  4. Validate medications, tasks, appointments, and journal entries.
  5. Run sync check so approved devices converge.